Wavelength Training Ltd respects your privacy and complies with the Data Protection Act 1998 and the new General Data Protection Regulations (GDPR). The following will set out our practices for data processing and your rights. If you have any queries please don’t hesitate to contact us.
Who we are
Our website address is: https://www.wavelengthtraining.co.uk.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Wavelength Training Ltd uses cookies on our website. They can record useful information such as the date and time, IP address, and the number of bytes sent/received. These details are used solely to improve the quality of our online services and the layout of the site. Cookies don’t identify the individuals using the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. Wavelength Training Ltd will only disclose your information to our partner companies including other suppliers, Government bodies, and law enforcement agencies. In providing the information, you give us your consent to use it in this manner.
How long do we retain your data?
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights do you have over your data?
The Data Protect Act (1998) and the new General Data Protection Regulation detail your rights in regards to the personal information that is collected.
You have the following rights:
- The right to be informed that data is being collected
- The right of access to personal information
- The right to rectification if there are any errors
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
In some cases, data cannot be rectified or deleted. In these situations, we will explain exactly why we are unable to do this.
As a transparent and professional business, we give everybody the chance to ask for a copy of the personal information we have. All you need to do is contact us directly. We will do our best to respond to your request promptly. Please note there may be an administrative charge.
If you would like a copy of all the personal information we hold about you simply contact us. We may ask you to prove your identity to ensure the details are not disclosed incorrectly.
Keeping your data secure and confidential
All staff at Wavelength Training Ltd adhere to our confidentiality policy. It is their legal obligation to keep all information confidential unless there is a safety risk.
In addition, we only disclose personal information when we have your express permission. The only time we can share details without your consent is if it is required by the law.
Every person has the right to withdraw consent for details to be shared at any point.
A carer or representative may be able to give consent if the individual is unable to do so themselves for whatever reason.
The law requires us to pass on certain personal details when a court order is issued.
Information we may collect
- Personal data: Name, date of birth, home address, telephone number
- Order history
- Some financial information