Need to return something? Simply reach out to our team, and we’ll quickly provide you with a returns number to kick start the hassle free returns process as soon as possible.

It’s important to note that while software products aren’t eligible for returns, if your product is faulty, we will gladly facilitate exchanges using the same easy process.

For refunds in line with our cancellation policy (which you can find in our terms and conditions), do not worry, we’ll process it fast! We are committed to ensuring that all eligible refunds are processed swiftly. With funds back in your account within a period of 7 days. Please get in contact as soon as possible if you wish to return an item!

Your satisfaction remains our top priority! We are adamantly dedicated to making your return or exchange experience as smooth as possible.

Should you have any queries or require assistance at any stage, please do not hesitate to contact us. Our goal is to ensure that every interaction you have with us is not just positive, but also reinforces your confidence in our services.

Wavelength Training Ltd 'w' logo for returns and refunds page

Training Address:

Wavelength Training Ltd
Carrickfergus Marina
3 Quayside
Carrickfergus
BT38 8BJ

Tel: 028 9162 4781